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About Us Locally Owned & Family Operated - serving throughout central new york

Central & Upstate NY's Trusted, Family-Owned HVAC Company Since 1983

Discover Our Story As a Locally Rooted Company

Holbrook Heating & Air Conditioning got its start in Jamesville, just outside Syracuse, back in 1983, when Randy and Patricia Holbrook started the company out of their home. We were incorporated in 1990, and more than four decades later we've grown into a team of over 200 employees serving homeowners and businesses across Central New York and the Capital Region, now with a second office in Watervliet serving the Albany area — all while staying family-owned and operated. That legacy continues today under CEO & Owner RJ Holbrook, President & Owner Jeff Skeele, and Vice President & Owner Mark Delosh.

  • We're a Mitsubishi Diamond Elite Dealer, GE Authorized HVAC Pro, Rheem Pro Partner, and a Carrier dealer - credentials that mean our technicians are factory-trained on the systems we install, not just familiar with them. 
  • We're fully licensed (NY HVAC License #2147B, #4235) and insured, so you know exactly who you're inviting into your home.
  • We're a Member of Home Builders & Remodelers of Central New York - we've been part of the region's building and remodeling trade community since 1988, another way we stay connected to the neighbors we serve.
  • We're BBB Accredited with an A+ Rating — a distinction that reflects our commitment to honest, transparent service you can count on.

What Our Neighbors Say

After more than 40 years in Central New York homes and businesses, we're proud that so many of our customers keep coming back — and telling their neighbors about us:

“We have been using Holbrook for all our HVAC needs for 14 years. They have the absolute best customer service, well-trained, knowledgeable technicians, extremely responsive in an emergency. I wouldn't consider using anyone else!!”

— Mary E.H.

Read more of our customer reviews here!

We Offer What Other HVAC Companies Don’t

What sets us apart is simple: we back up our work with real guarantees. We've built our heating and cooling services around what actually matters when your heat or AC goes out: getting it fixed right the first time, without surprises.

We offer:

  • 24/7 availability for emergency repairs, so a system going down at 2 a.m. doesn't mean waiting until morning.
  • Same-day solutions whenever the job allows it
  • Free no-obligation estimates before any installation
  • 0% financing options so a failed system doesn't have to wreck your budget
  • Gold and Platinum membership plans so you get priority scheduling — no waiting in line during the season's first heat wave or cold snap.
  • We live and work in the same community we serve, so when you call, you're talking to a neighbor — not a stranger.

Our expert technicians can handle any job with accuracy and courtesy to your home and your family. We are proud to offer the highest-quality customer service not only on the phone but also in your home or business. 

Contact us today at (315) 610-7858 to schedule your appointment for an in-home price quote, installation, maintenance, or emergency repair.

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What Sets Us Apart

Trust Holbrook Heating & Air Conditioning For:
  • 24/7 Emergency Services Available

    Our team is available around the clock to help with your emergency home comfort issues. 

  • 100% Locally Owned & Family Operated

    We have proudly retained our complete family ownership to serve our local community.

  • Prioritizing Your Experience

    We believe your experience with our team should be as comfortable as the results of our services. 

  • Top-Quality Products & Service

    We use industry-leading equipment and materials to provide your home comfort. 

  • Striving for Same-Day Solutions

    Wherever possible, we aim to solve your problem on the same day you've called us for us help. 

  • Over 40 Years of Trusted Experience
    With four decades in the field, our team brings the knowledge and hands-on skill to get every job done right the first time.
  • Flexible Financing Options Available

    We offer flexible financing options, including 0% financing, so you can get the service you need right away without straining your budget.

  • Membership Plans Built to Save You Money

    Our Gold and Platinum membership plans deliver priority scheduling, routine maintenance, and exclusive savings to keep your system running all year long.

  • Free Estimates on Installations

    We provide free, no-obligation estimates on installation projects, so you know exactly what to expect before any work begins. 

In Need of Emergency Repair? Contact Us to Make an Appointment!

A member of our team will be in touch shortly to confirm your contact details or address questions you may have.

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Areas We Serve

We are proud to provide professional services to home and business owners in the Central NY, Capital Region, Southern Tier, Binghamton & Upstate New York.