Serving Onondaga County and beyond
Heat Pump Repair Onondaga County
When your heat pump malfunctions, it disrupts both comfort and efficiency in your home. At Holbrook Heating & Air Conditioning, we understand the urgency of resolving such issues promptly. Heat pump repair is a critical service that ensures the longevity of your equipment, optimizes performance, and maintains energy efficiency. Whether it’s routine maintenance or urgent repairs, Holbrook Heating & Air Conditioning is ready to assess and address any problem with your heat pump. Our licensed and insured heat pump repair technicians focus on restoring your system’s functionality with minimal downtime, ensuring you can return to enjoying a comfortable environment as quickly as possible.
Call (315) 610-7858 today to learn more about our heat pump repair services and how Holbrook Heating & Air Conditioning can help.
Onondaga County Heat Pump Repair Call for More Information Today!315-610-7858
Great company. We are very happy with their customer service. Called ahead, arrived on time, and were thorough.
Linda Martin
L"Mike did a great job. 5 ⭐️⭐️⭐️⭐️⭐️"
Knowledgeable, personable, thorough. I've referred many folks to Holbrook Heating over the years.
Linda SKS
A"He was pleasant and courteous."
He accomplished his task, also explaining how to get optimum performance from the units. He was pleasant and courteous.
Ann Bollmann
C"Arjay was very helpful in assessing the issues"
Arjay was very helpful in assessing the issues and coming up with a solution for our water heater problem.
Colby Smith
J"Holbrook has been great through the process"
Holbrook has been great through the entire process; installation of a furnace & central air last summer and a first year inspection.
Jamie Wirick
m"Joe was helpful and solved the problem."
Joe was helpful and solved the problem. Thank you.
mark lopez
N"Nate was courteous and listened to our findings."
Nate was courteous and listened to our findings. He let us know what he was doing and cleaned up after.
Nancy and Jim Black
E"Your service warrants an A+."
Joe Holbrook was very friendly and was very quick in making our repair. Even got a discount for paying with cash or check.
Eileen Eldridge
J"My units were functioning and looking brand new"
My units were functioning and looking like they were brand new when he was done. Friendly and professional.
Joseph Ziemba
J"Incredible job installing the attic AC."
Leigh and Austin did an incredible job installing the attic AC. They were very professional and finished the job on schedule.
Jim Sasser
S"Solved our problem"
I was able to get a same-day appointment. Showed up on time, and solved our problem.
Sara Massa
N"100% Recommend This Company"
Efficient, friendly, always call ahead, send out a text message with a picture of who is coming and information about that person.
Natasha From Russia
S"The people I dealt with were great"
She was extremely polite, well-spoken, and helpful. Kyle was very helpful, well-spoken, and efficient.
Sandra Albanese
R"Very professional and fixed the problem"
Josh, the technician, was very professional and fixed the problem in a few minutes. Air is now working. I would recommend them.
Renae Henderson
T"Justin is an excellent technician."
Personal, competent, thorough, and a solid communicator.
Tim Bancroft
D"Very satisfied with his work and personality!"
Mike did a great job changing out the fan motor on my unit. I am very satisfied with his work and personality!
David McGuinness
m"Great people, super responsive and professional."
Great people, super responsive and professional. Our neighbors recommend them and we would do the same!
maj aem
C"Professional. Friendly. Fast."
Professional. Friendly. Fast. And most importantly… kept me from melting into a puddle on my living room floor.
Charlotte Santella
T"Knowledgeable and Respectful Technician"
Trina, our technician, was knowledgeable, thorough, informative, and respectful of our home.
Terry Holland
A"Always in good hands when he is sent"
He’s kind, thorough, and detailed in his explanations of his assessment and the resolution.
Ann O'Connor
E"Very knowledgeable and shared progress"
Kyle was very knowledgeable and shared the progress of the repair.
Elizabeth Crofut
j"They got my system running in 15 minutes."
They're always professional and timely. They got my system running in 15 minutes.
johnny rodriguez
D"Very accommodating and gave good feedback"
Very accommodating and gave good feedback for future maintenance.
Damian Vallelonga
A"Anthony was very polite, professional, and knowledgeable."
Anthony was very polite, professional, and knowledgeable. I think we will be pleased with Holbrook.
Amelia Trail
S"He was professional and friendly."
She said he was professional and friendly. He was done quickly.
Steve Parsons
R"A Reliable Company I Can Count On"
I truly appreciate having discovered a reliable company that I can count on to handle these matters efficiently.
Robert Walker (K1ng)
J"Joe was excellent!"
Joe was excellent! Professional and knowledgeable!
James Plew
n"Great service, they came in and helped me"
Great service, they came in and helped me with my yearly maintenance. The tech was great and the service was quick and easy.
nick garcia
E"He was there within or less than an hour."
Kyle was great and we called and he was there within or less than an hour.
Eliza Decker
S"Holbrook had it fixed and working within 2 hours"
Holbrook provided courteous, professional, and quick service. Holbrook had it fixed and working within 2 hours.
Steve Sav
We are very happy with their customer service.
Great company. We are very happy with their customer service. Called ahead, arrived on time, and were thorough.
Linda Martin
Mike did a great job. 5 ⭐️⭐️⭐️⭐️⭐️
Mike did a great job. 5 ⭐️⭐️⭐️⭐️⭐️ Knowledgeable, personable, thorough. Thanks, Mike! I've referred many folks to Holbrook Heating over the years.
I do wish the pricing was more reasonable for us seniors, though. Seems like some sort of EXTRA discount should be offered to regular customers and for referrals. Pricing is 4 ⭐️⭐️⭐️⭐️. Thank you for thinking about this!
Linda SKS
He was pleasant and courteous.
The technician arrived as stated in information from Holbrook. He accomplished his task, also explaining how to get optimum performance from the units. He was pleasant and courteous. Thank you.
Ann Bollmann
Arjay was very helpful in assessing the issues
Arjay was very helpful in assessing the issues and coming up with a solution for our water heater problem.
Colby Smith
Holbrook has been great through the process
Holbrook has been great through the entire process; installation of a furnace & central air last summer and a first year inspection.
Jamie Wirick
Joe was helpful and solved the problem.
We were not present when Joe set up our remote access. We managed the work by phone. Joe was helpful and solved the problem. Thank you.
mark lopez
Nate was courteous and listened to our findings.
Nate was courteous and listened to our findings. He let us know what he was doing and cleaned up after.
Nancy and Jim Black
Your service warrants an A+.
I emailed pictures of a repair I felt we needed. Got a return call within 24 hours, was able to set up an appointment for repair. Joe Holbrook called minutes before arriving, was very friendly, and was very quick in making our repair. Even got a discount for paying with cash or check. Thank you, Joe, your service warrants an A+. Bill & Eileen
Eileen Eldridge
My units were functioning and looking brand new
Marco did a fantastic job with my very dirty AC units. My units were functioning and looking like they were brand new when he was done. Friendly and professional. He was also very easy to talk to.
Joseph Ziemba
Incredible job installing the attic AC.
Leigh and Austin did an incredible job installing the attic AC. They were very professional and finished the job on schedule. I highly recommend Holbrook for AC installation.
Jim Sasser
Solved our problem
We were having problems with our central AC unit not working. I was able to get a same-day appointment. Showed up on time, and solved our problem. Thank you!
Sara Massa
100% Recommend This Company
We have gone with Holbrook for a few years now and some of the great things about them are that they are: efficient, friendly, always call ahead, send out a text message with a picture of who is coming and information about that person. They are willing to work with you and get the job done within a timely manner. 100% recommend this company.
Natasha From Russia
The people I dealt with were great
I had to call the receptionist to check on when the servicemen were coming. She was extremely polite, well-spoken, and helpful. When Kyle arrived, he was very helpful, well-spoken, and efficient. While I think the service is on the expensive side, the people I dealt with were great and left me feeling confident that their service was going to be excellent.
Sandra Albanese
Very professional and fixed the problem
Called Holbrook Heating and Air Conditioning as my AC stopped working. Very pleasant conversation and they were willing to come right out to help me that day. Josh, the technician, was very professional and fixed the problem in a few minutes. Air is now working. I would recommend them.
Renae Henderson
Justin is an excellent technician.
Justin is an excellent technician. Personal, competent, thorough, and a solid communicator.
Tim Bancroft
Very satisfied with his work and personality!
Mike did a great job changing out the fan motor on my unit. He wasted no time at all and I am very satisfied with his work and personality! Thanks, Mike.
David McGuinness
Great people, super responsive and professional.
Sales rep was very thorough and answered our questions for weeks before we made our decision. They were able to give us a quote on their first visit, which we appreciated. The install techs were prompt and respectful of property. Took extra time to go through all the equipment and features and stayed to answer all our questions. We had 2 other big-name HVAC companies come for quotes then ghosted us and wasted our time. Holbrook, way up in Syracuse, were there from start to finish! Great people, super responsive and professional. Our neighbors recommend them and we would do the same!
maj aem
Professional. Friendly. Fast.
Holbrook Heating Rescues Crazy Dog Woman and Her Pups Mid Meltdown (Literally) 🐶🔥❄️
🚨 Heat wave plus dead thermostat plus house full of dogs equals my personal version of a reality TV episode.
Enter Holbrook Heating, my heroes of the day. Rob answered the phone like a total pro and got me booked right away. Steve, the tech, called 15 minutes before arriving so I could wrangle the canine circus.
He rolled in just as the house was starting to feel like a sauna. The barking dogs did not even unnerve him; if anything, I think it made him work faster. In an hour, the new thermostat was installed and the cool air was blowing.
Professional. Friendly. Fast. And most importantly… kept me from melting into a puddle on my living room floor.
Highly recommend!
Charlotte Santella
Knowledgeable and Respectful Technician
Trina, our technician, was knowledgeable, thorough, informative, and respectful of our home. She has serviced our equipment before and we are always happy to see that she has been assigned to us.
Terry Holland
Always in good hands when he is sent
Anthony did a great job resolving our issue in a timely manner. He’s kind, thorough, and detailed in his explanations of his assessment and the resolution. We always know we are in good hands when he is sent on our maintenance or repair call. Thanks, Anthony!
Ann O'Connor
Very knowledgeable and shared progress
Kyle was very knowledgeable and shared the progress of the repair.
Elizabeth Crofut
They got my system running in 15 minutes.
I've had Holbrook come out for repairs on my heater and A/C. They're always professional and timely. This time especially. They got my system running in 15 minutes.
johnny rodriguez
Very accommodating and gave good feedback
Dave was very accommodating and gave good feedback for future maintenance.
Damian Vallelonga
Anthony was very polite, professional, and knowledgeable.
Anthony was very polite, professional, and knowledgeable. We are in the early stages and waiting on a follow-up call to begin the process. I think we will be pleased with Holbrook.
Amelia Trail
He was professional and friendly.
Wasn’t home to meet with Adam the technician, but my wife was. She said he was professional and friendly. He was done quickly.
Steve Parsons
A Reliable Company I Can Count On
I am genuinely pleased and relieved to find that the unit is functioning perfectly. Being out of state, it’s been a significant concern for me to ensure everything runs smoothly, so I truly appreciate having discovered a reliable company that I can count on to handle these matters efficiently. My tenant has expressed their happiness and is now living comfortably, which is a huge weight off my shoulders. I want to extend my heartfelt thanks for your outstanding service and exceptional customer support. Your professionalism and dedication have made this process much easier for me!
Robert Walker (K1ng)
Joe was excellent!
Joe was excellent! Professional and knowledgeable! Thank you!!
James Plew
Great service, they came in and helped me
Great service, they came in and helped me with my yearly maintenance. The tech was great and the service was quick and easy.
nick garcia
He was there within or less than an hour.
Kyle was great, and we called and he was there within or less than an hour. A bit pricey by the hour but that's not on Kyle.
Eliza Decker
Holbrook had it fixed and working within 2 hours
Holbrook provided courteous, professional, and quick service. We had a central air conditioning issue at 9 p.m. on a Saturday night with renters in my property on Owasco Lake. Holbrook had it fixed and working within 2 hours, and I maintained my 5-star rating. Even though they had a booked month, Holbrook was able to squeeze in an AC cleaning between renters to address any other problems. The unit was cleaned and everything updated as needed. I’ll continue to use them for all of my HVAC issues and maintenance going forward. It’s always difficult to find solid and reliable people to work on my property when I live 4 hours away. I can trust the team at Holbrook.
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Why Choose Holbrook Heating & Air Conditioning
At Holbrook Heating & Air Conditioning, we deliver unparalleled HVAC services in Syracuse, Albany, and surrounding areas. As a family-owned business, we understand local needs and prioritize customer satisfaction. Trust us for consistently exceptional service and solutions tailored to your comfort.
Why Choose Us:
Family-owned and locally operated since 1983
Available 24/7 for emergency services
Expert technicians with a clean and professional approach
Financing options to fit various budgets
Strong partnerships with top brands like Lennox and Rheem
Family-Owned Since 1983
Decades of trusted HVAC service in Upstate NY.
24/7 Expert Service
Always ready to meet your HVAC needs, day or night.
Top-Rated Products
We offer Lennox, Rheem, Mitsubishi, and Generac.
Personalized Solutions
Custom HVAC services tailored to your comfort needs.
Meet Our Holbrook Heating & Air Team
At Holbrook Heating & Air Conditioning, we pride ourselves on delivering unbeatable heating and cooling services throughout Syracuse, Albany, and nearby areas. As a family-owned business since 1983, we are deeply committed to ensuring your comfort with top-tier HVAC solutions. Our team lives and works in our community, giving us unique insights into local needs. We provide 24/7 service and expert advice, with emphasis on honesty and personalized care. Partnering with trusted brands like Lennox and Mitsubishi, we offer installations, repairs, and air quality improvements tailored to you. Choose us for warm service, reliability, and a community-focused approach.
Common issues include refrigerant leaks, malfunctioning thermostats, frozen coils, and mechanical failures of components like compressors or fans. Regular maintenance can help identify and fix these problems before they lead to more severe damage.
How long does a heat pump repair take?
The time required for a heat pump repair depends on the issue's complexity. Many common repairs can be completed in a few hours. However, more extensive repairs might take longer. Your technician should be able to provide a time estimate after diagnosing the problem.
What maintenance can prevent heat pump repairs?
Regular maintenance can prevent breakdowns and costly repairs. Clean or change air filters every 1-3 months, ensure the outdoor unit is free from debris, and schedule a professional inspection at least once a year to check for wear and optimize performance.
Is it worth repairing an old heat pump?
Repair decisions depend on the age, efficiency, and condition of your heat pump. Generally, if the unit is over 10 years old and needs frequent repairs, it might be more cost-effective in the long run to consider a replacement with a newer, energy-efficient model.
RJ Holbrook CEO & Owner
Jeff Skeele President & Owner
Mark DeLosh Vice President & Owner
Jeremy Raineri Program Manager
Pete Anderson Territory Manager
Dominick Marinelli Territory Manager
Brian Szczesny Design & Build Manager/Foreman
Jeremy Cornue Comfort Advisor Supervisor
Cole Dorward Comfort Advisor
Mitch Skeele Comfort Advisor
Michael Tanzillo Comfort Advisor
Jon Woodford Comfort Advisor
Julie Clarke Human Resources Manager
Jason Fitzpatrick Service Manager
Sue Chase Accounting Manager
Bridget Rossen Parts Manager
Stacy Bumpus Office Manager
Amy DeLosh Administration Support
TW Bumpus Mechanic